The Staff

Bonnie McGraw is the office manager for the Brunswick Eye and Contact Lens Center and has enjoyed working with Dr. Brunswick since 1999 as her optometric assistant. She has extensive experience in the optometry field. She assists Dr. Brunswick by preparing the patient with the pretesting before the eye examination....

Lori Froelich is the head receptionist for Brunswick Eye and Contact Lens Center. Lori has extensive experience in this area. Her duties include scheduling appointments, pre-authorizing and filing insurance claims, and applying insurance to the fee slip. She will make sure that the check in and check out process is...

Pam Plummer joined Brunswick Eye and Contact Lens Center in 2013.  She has been a licensed optician in the State of Ohio since 1997.  She has extensive training in both the ophthalmology and optical fields.  She has over ten years of previous experience as an ophthalmology technician with Dr. Phillip...

Michelle Russell is our newest licensed optician at Brunswick Eye and Contact Lens Center.  She started out at the front desk, then felt a calling to the optical lab. Michelle graduated at the top of her class from Northwest State Community College with an Associates degree in Office administration Medical Support. ...

Norma Rhodes is a Vision Therapy Assistant for Brunswick Vision Therapy.  She is currently under the guidance of Dr. Cassandra Higbea, where she conducts and implements vision therapy programs with the patients.  Norma meets with patients in our office for 45 minute vision therapy sessions.  She enjoys getting to know...

Micki Shepard is a billing and coding specialist at Brunswick Eye and Contact Lens Center.  She works on filing insurance claims and working with insurance companies when there is a claim denial.  Micki graduated from Napoleon High School and has a Bachelor of Science degree in Business Administration from Bowling...

Stephanie Smith is one of our very talented receptionists at the office. You will see her when she greets you with a hello and a smile. She has over 15 years of customer service experience. Whether you need to make an appointment, have questions about your insurance benefits, or need to...

Jodie Lee is one of our talented receptionists. She went to Northwest State and received her Associates Degree in Applied Business: Medical Office Administration. Jodie is very educated in assisting you with your insurance benefits, scheduling appointments, and ordering your glasses and contacts. She has many years of experience in...

Anne Garcia is one of our fabulous receptionists. She will be one of the first people that will greet you with a smile as you begin your experience here at the office. When calling in she will answer all your questions and schedule your appointments, assists you with your insurance and answers...

Danielle comes to Brunswick Eye and Contact Lens Center with several years in customer service. She always will welcome you with a kind heart and smile when you enter the door. Danielle has a true passion to help people and to make them feel comfortable and cared for. She is...

Angela has several years of medical training in the field of cardiology. Angela is from Arkansas and is a pre-tester/technician at Brunswick Eye and Contact Lens Center. She helps to assist the doctors before the exam and helps patients with glaucoma studies in the office. Angela is married to he...

Tommie comes to Brunswick Eye and Contact Lens Center with several years in the optical industry. Tommie graduated from Paulding High School in 2010 and pursued the Vantage Career Center Health Careers program. Tommie is planning on obtaining her opticians license in the near future and is proficient with assisting...

Megan is a life-long resident of Defiance and graduated from Tinora High School in 1997. She obtained her Associates Degree in Early Childhood Education from Northwest State Community College. After graduation, Megan taught pre-school and did in-home childcare. She joined Brunswick Eye and Contact Lens Center in 2018 as an optician. Megan...