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BrunswickEye Logo CMYK

BrunswickEye Logo

We are located at 283 Stadium Drive in Defiance

BrunswickEye Logo CMYK

BrunswickEye Logo

We are located at 283 Stadium Drive in Defiance

Home » The Staff

The Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.


Bonnie McGraw

Office Manager
Bonnie McGraw is the office manager for the Brunswick Eye and Contact Lens Center and has enjoyed working with Dr. Brunswick since 1999 as her optometric assistant. She has extensive experience in the optometry field. She assists Dr. Brunswick by preparing the patient with the pretesting before the eye examination....

Lori Froelich

Lori Froelich is the head receptionist for Brunswick Eye and Contact Lens Center. Lori has extensive experience in this area. Her duties include scheduling appointments, pre-authorizing and filing insurance claims, and applying insurance to the fee slip. She will make sure that the check in and check out process is...

Karen Perdue

Optician and Contact Lens Technician
Karen Perdue came to Brunswick Eye and Contact Lens Center with over 30 years of experience in the optical field. She is an optician and is proficient in all areas of the optical field. She is licensed by the State of Ohio and has had experience in retail and private...

Pam Plummer

Pam Plummer joined Brunswick Eye and Contact Lens Center in 2013.  She has been a licensed optician in the State of Ohio since 1997.  She has extensive training in both the ophthalmology and optical fields.  She has over ten years of previous experience as an ophthalmology technician with Dr. Phillip...

Michelle Russell

Michelle Russell is our newest licensed optician at Brunswick Eye and Contact Lens Center.  She started out at the front desk, then felt a calling to the optical lab. Michelle graduated at the top of her class from Northwest State Community College with an Associates degree in Office administration Medical Support. ...

Norma Rhodes

Vision Therapy Assistant
Norma Rhodes is a Vision Therapy Assistant for Brunswick Vision Therapy.  She is currently under the guidance of Dr. Cassandra Higbea, where she conducts and implements vision therapy programs with the patients.  Norma meets with patients in our office for 45 minute vision therapy sessions.  She enjoys getting to know...

Micki Shepard

Coding Specialist
Micki Shepard is a billing and coding specialist at Brunswick Eye and Contact Lens Center.  She works on filing insurance claims and working with insurance companies when there is a claim denial.  Micki graduated from Napoleon High School and has a Bachelor of Science degree in Business Administration from Bowling...

Stephanie Smith

Stephanie Smith is one of our very talented receptionists at the office. You will see her when she greets you with a hello and a smile. She has over 15 years of customer service experience. Whether you need to make an appointment, have questions about your insurance benefits, or need to...

Jodie Lee

Jodie Lee is one of our talented receptionists. Jodie is very educated in assisting you with your insurance benefits, scheduling appointments, and ordering your glasses and contacts. She has many years of experience in customer service,  and has worked in multiple medical office settings. Jodie will give you that personal...

Anne Garcia

Anne Garcia is one of our fabulous receptionists. She will be one of the first people that will greet you with a smile as you begin your experience here at the office. When calling in she will answer all your questions and schedule your appointments, assists you with your insurance and answers...